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Terms & Conditions

TERMS & CONDITIONS

Access to and use of the Sian Marie Fashion website (the ‘Website’) is subject to the following terms and conditions.  By using the Website, you are agreeing to all of the terms and conditions, which we may update from time to time without notice.  You should check this page regularly and take notice of any changes made. If you do not wish to be bound by the Terms you should not access or use the Website. If you have any queries regarding these Terms, please contact us at info@sianmarie.co.uk

Disclaimer

Sian Marie Fashion has used its best endeavours to ensure all information, graphics, audio and video and other items appearing on this site (‘Content’) are correct and up-to-date at the time of publication. Sian Marie Fashion does not represent or warrant the accuracy or completeness of the Content and does not remain liable for any errors, omissions or defects. Depending on the resolution of the screen you use to access the Website, the colours of products as displayed on this Website may not constitute an accurate depiction of the true colour of the item.

To the extent permitted by law, Sian Marie Fashion and its directors, employees, agents and contractors exclude all liability for any consequential, indirect or incidental loss or for any loss of profits, income, business or goodwill, that occurs as a result of your use or access of this Website, and/or from you using or relying on the Content, whether or not it’s caused by any negligent act or oversight on our part or by Sian Marie Fashion related corporations.

Third party sites

The Website may contain hyperlinks to sites operated by third parties. Sian Marie Fashion does not control these linked sites, and we are therefore not responsible for the content of those sites. Links are provided solely for your own convenience and Sian Marie Fashion’s decision to include a link does not constitute our recommendation or endorsement of the sites or the products and services they provide or offer. You access these sites and use or buy their products and services solely at your own risk.

Intellectual Property

Copyright

You may view this site and the Content using your web browser and/or smartphone and save an electronic copy, or print out a copy of the Content or parts of this site for your own information, research or study. If you do, you must: (a) not change the Content from how it appears on this site unless authorised by Sian Marie Fashion and then only according the conditions as stipulated by Sian Marie Fashion; and (b) include the copyright notice “© Sian Marie Fashion” on the copy.

You must not reproduce, frame, transmit (including broadcast), adapt, link to or use any of the Content on this Website, except as allowed by this site or as agreed by Sian Marie Fashion in writing.

Purchases and Payment

Customers must provide Sian Marie Fashion with complete and accurate details when making purchases. Sian Marie Fashion is not liable if we are given an incorrect delivery address at the time of purchase. Any additional expenses in correcting the order are the responsibility of the customer. All prices quoted are in Great British Pound (GBP). Costs related to international orders are calculated using an integrated currency converter. Sian Marie Fashion is not responsible for varying currency conversion rates charged by customers’ banks. Payment is processed through PayPal. Upon checkout, customers will be redirected to the PayPal website where they can select their payment method. However, it is not necessary for customers to have a PayPal account to shop with Sian Marie Fashion as there is also an option of paying by card. Customers will receive an email confirming the order once Sian Marie Fashion receives payment. Some orders may be subject to fraud checks by the Sian Marie Fashion staff, this means you may be required to provide additional identification to verify your transaction.

Discounts

Sian Marie Fashion offer free delivery for orders over £100, this is a UK ONLY offer and does not apply to international orders.

Order Processing

Orders are processed on business days (Monday through Friday) excluding bank holidays, turnaround times for UK orders are 10 working days (2 weeks) but this may vary during busy periods, Sian Marie Fashion will endeavour to keep customers fully up to date on any potential delays. Customers will be provided with tracking numbers via email once orders are shipped out.

In the event where a parcel is not claimed/refused by the receiver, your parcel will be held at your local Royal Mail pick-up point and a red slip will be left in your post box will all relevant information on. Consequently, there will be no refunds for parcels that are not claimed or refused.

Fraud

Sian Marie Fashion takes every measure against credit card fraud. If we suspect that a customer’s order may be fraudulent, we will contact the customer to confirm certain details. If the customer refuses to respond with the required information within 7 working days, we reserve the right to cancel the order.

Cancellation

Sian Marie Fashion reserves the right to cancel any order if we are unable to provide the requested products. Customers will be immediately contacted in these cases. Sian Marie Fashion is not liable to compensate for any loss, expense or inconvenience customers may face as a result of cancellation.

Returns/refunds

All items are handmade to order meaning we do not offer refunds/refunds on any of our products (this also includes our accessories).


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